Identity verification warnings related to Bitdefender security agents for Windows
After September 17, 2018, when using or trying to install older versions of Bitdefender security agent for Windows, you may receive some errors and warnings about identity trust (see the pictures below), and the operating system may prevent you from installing the kit. This issue occurs because the kit you are trying to use is old and the security certificate used to sign it is no longer valid.
|Fig. 1. Warning occurring at local installation, or repair/uninstall via Control Panel||Fig. 2. Warning occurring when trying to fix issues via Windows Security Center (Action Center)|
Learn how this issue affects the Bitdefender product versions, and what you can do to address the situation, from the details described herein.
|6.2.x||Any type of deployment or local installation of these kit versions||For GravityZone on-premises editions
Download and publish the latest kit versions:
The latest kit versions are already available in GravityZone Control Center.
|Fix issues via Windows Security Center / Action Center. This means you cannot use this method to update signatures, enable Antimalware or Firewall.||Update the agent to latest version:
|Repair or uninstall run via Control Panel or Start Menu.
|6.4.x||The following installation methods:
|You can install the agent locally using the full kit.|
|18.104.22.168 - 22.214.171.124||The following installation methods:
For GravityZone on-premises editions
For GravityZone cloud editions
You can install the agent locally using the full kit.
|Repair run via Control Panel or Start Menu, if the kit published in GravityZone is one of these versions. This issue persists even if the agent updated to the latest version (via task or policy).|
Endpoint Security by Bitdefender has reached end of life (EOL) as of June 30, 2018. Upgrade to the latest versions of Bitdefender Endpoint Security Tools at your earliest convenience.
|126.96.36.199 - 188.8.131.523||Local installation with full kit or setup downloader.||Upgrade to the latest versions of Bitdefender Endpoint Security Tools:
|Repair or uninstall run via Control Panel.
|Fix issues via Windows Security Center / Action Center. This means you cannot use this method to update signatures, enable Antimalware or Firewall.|
|184.108.40.2066 - 220.127.116.118||Repair or uninstall run via Control Panel, only if initially installed using kit version 18.104.22.1683 or older.
|All||Remote deployment via GravityZone Control Center.||Install locally using the SYSTEM user.|